Privacy policy

Privacy policy

Statement on Personal Data Protection / Privacy Policy

General part:

1. Responsible entity

BSH Sprzęt Gospodarstwa Domowego Sp. z o.o. with its registered office in Warsaw, Al. Jerozolimskie 183, 02-222 Warsaw, entered into the Register of Entrepreneurs of the National Court Register, maintained by the District Court for the capital city of Warsaw in Warsaw, XII Commercial Division of the National Court Register at the KRS no. 0000023973 [company registration number], NIP no. 524-010-46-41 [tax identification number], REGON no. 012604823 [national business registry number], GIOŚ no. E0000887WBW [Chief Inspectorate for the Environment Protection Register], share capital: PLN 300,000,000.00 (hereinafter referred to as "we") as the operator of this website http://www.zelmer.com ("BSH Website") is a data controller responsible for the processing of personal data of users of the BSH Website (the "User").

Protection of personal data of the Users is treated with due diligence.

In order to ensure that the provisions on data protection are observed by us and our service providers, we have taken appropriate technical and organizational measures.

According to the relevant data protection regulations, we have included the following information on the type, scope and purpose of collecting, processing and use of data obtained in connection with the use of the BSH Website.

2. Personal Data

Personal data shall mean any information that can be used to discover the identity of the User. This type of information may include, e.g., the User's name, mailing address, email or phone number. Information collected through the use of cookies (for more information see the below Extended Part point 1), not directly related to the User's identity, e.g. how the User uses the BSH Website, may also constitute personal data. If such data is based on the identification associated with the User, it is properly collected, stored and evaluated. Data not constituting the personal data is an aggregated information, i.e., a larger, non-personalized summary information, collected and subject to evaluation, based on of which no individual can be identified without spending excessive cost, time or involving excessive activities.


3. Data collecting and validation

The User may use the BSH Website without disclosing his/her identity. Specific information on data normally collected when the User obtains access to the BSH Website is provided below in Sections "Entries to the Web Server Log" and "Applying profiles using nicknames".

Any personal data supplied by the User is used and processed by us for the purposes for which the User provided us with such data. For example, information provided via the contact form is used by us to process the User's queries. The User has the right to access his/her data and correct them. The data provided by the User is collected voluntarily; however failure to provide it may prevent the User from the use of some features of the BSH Website.

4. Entries to the Web Server Log

When the User obtains access to this BSH Website, the User's web browser is technically configured to automatically transfer the following data ("log entries") to our web server, which then is published in the log files:

- date of access obtaining

- time of access obtaining

- URL of the website from which the redirecting occurred

- file that was read

- amount of the transmitted data

- type and version of the web browser

- operating system

- IP address

- domain name of the User's Internet service provider


This is only the information that does not allow for the User identifying. This information is needed for technical purposes, to properly deliver the contents requested by the User, and its collection is an inevitable aspect of the websites use. Entries to the log are analyzed exclusively for statistical purposes and to improve our website and its core technology and then they are removed.

Entries to the log, including IP addresses recorded in the log entries, are stored separately from other data (e.g. data referred to in item 5), which is generated within the use of the BSH Website by the User.

5. Use of profiles using nicknames

We use cookies and tracking pixels to collect data on the use of the BSH Website (and the related newsletters) by the User for advertising and market research purposes, and to adjust the BSH Website to the needs of its Users. Collection of this data related to the use and profile creating is done anonymously using ID cookies. Detailed information on our cookies policy and the cookies files used by us is included below.

The use profiles are created and stored only in an anonymised form and they are not linked to the name of the User, nor to any other information, such as the User's email address, which would disclose his/her identity.

We process the use data and create the User profiles with the support of Google Analytics, owned by Google Inc. 1600 Amphitheatre Parkway Mountain View, CA 94043, USA ("Google").

Data processing is done in the United States which is not covered by Directive 95/46/EC of the European Parliament and of the Council of 24 October 1995 on the protection of individuals with regard to the processing of personal data and on the free movement of such data (Official Journal of the EU L.281 p 31). Information on the User's use of the BSH Website is transferred to a Google server where it is analyzed and returned to us in the form of cumulative data, disclosing trends in the general use of the BSH Website. While the data transmitted to Google server may not constitute personal data due to its nature, we would like to emphasize that Google, Inc., which analyzes the information, adheres to the EU-US Privacy Shield Framework.

The User has the right to object to the processing of his/her data and creation of anonymised profile of his/her use (by making "opt-out" reservation - resignation). The User may lodge his/her objection to the Google website intended for "opt-out" type reservations. For information on the cookies and the "opt-out" option in Google Analytics, refer to the official documentation made available by Google at: WWW: https://tools.google.com/dlpage/gaoptout?hl=en

6. Transmission of data to third parties

In order to ensure the operation of the BSH Website we cooperate with many different service providers. We have committed those service providers cooperating with us, as entities entrusted with the processing of personal data, to comply with our strict guidelines for data processing in accordance with national rules on data protection, i.e., in accordance with the Law on Personal Data Protection.

If, in other cases, the data protection rules require us to obtain the User's consent to provide the service providers with personal data of the BSH Website Users, we inform the User about this fact and we do not provide his/her data without his/her prior consent.

7. Contact form

When contacting us via email or the contact form, the provided information shall be stored and used to process the User's queries and possible further queries of the User.

8. Data of minors

Minors should not provide us with personal data without the consent of their parents or guardians.

9. Links to other websites

The BSH Website contains links to other websites. We have no influence on the behavior or failure to comply with data protection regulations by the operators of those websites.

10. Right to information and data correcting, deleting and blocking

Any questions regarding data protection or requests concerning the personal data correcting, deleting and blocking should be sent via the contact form available at http://zelmer.com/contact in "Personal Data" section.

11. Amendments to this data protection information

This data protection statement can be amended in the event of changes in the scope of services provided through the BSH Website or to comply with the applicable legal regulations. Such an amendment shall not deprive the User of any rights acquired under the previous provisions and the Statement. In the absence of the User's consent to such amended provisions and Statement, the User should stop using the BSH Website.

The above data protection statement/ privacy policy shall be effective from: 01.02.2016

End of the General Part.

Extended part:

1. Cookies

We use "cookies" like many other websites. Cookies are small text files transferred by the website server to the User's hard drive. This way we automatically receive some data regarding, e.g., IP address, browser used, operating system on the User's computer and the Internet connection.

Our cookies cannot be used to run programs or introduce viruses to the User's computer. Thanks to the information included in the cookies, we can simplify navigation and improve the correct display of our websites.

In any case, the data collected cannot be disclosed to third parties without the User's consent.

Certainly, the User can always browse our website without the cookies. The web browsers default settings include the consent to the use of cookies. The User may at any time deactivate the use of cookies in his/her browser settings. For more information about changing those settings, use the Help function of the browser. It should be noted, that some of the features of our BSH Website may not work if the User turns off the cookies.